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Key Benefits
Simple, fair, great value insurance with fantastic customer service as standard. That's it.
Unlimited number of claims
There’s no limit to the number of accidental damage or theft2 claims you can make in any one year, unlike other providers who may limit claims to one or two per year. And there’s no hidden claims costs – all you pay is the excess.
Real peace of mind
Our policies provide true peace of mind should you need to claim. Our team is on hand to support you through the process, making it as smooth as possible.
Repair network
Our repairers are continuously trained on all the latest technology to ensure that your gadgets are returned to you looking and functioning as you would expect.
12 month warranty
All our replacements are backed by a 12 month warranty, while our repairs have a three month warranty.
Worldwide cover
We include worldwide cover automatically in our policies. With up to 90 days cover per trip on our Premium policy, you can travel the world with your device knowing we’ve got you covered should any mishaps occur (subject to any repairs being carried out in Australia by our authorised repairers).
You’re in control of your cover
With our flexible policies you can choose the level of cover that suits you best, select to pay monthly or annually3, or change the device on cover at anytime if you upgrade (additional premium may be payable).
Policy Excess
Applicable policy excesses for Personal, Student, Business and Family Bundle gadget policies.
| Insured Device Value | Standard Excess | Additional Theft or Loss Excess | Additional Early Claim Excess | Maximum Excess Payable |
|---|---|---|---|---|
| £300 or less | £25 | £25 | £50 | £100 |
| Over £300 up to £1,000 | £50 | £25 | £50 | £125 |
| Over £1,000 | £75 | £50 | £50 | £175 |
Important note: For any claim for theft or loss, or where the incident occurs within the first 31 days of the initial policy inception date an additional excess is payable over and above the standard excess as detailed.
Applicable policy excesses for Standard, Premium, Ultimate and Standard Bundle, Premium Bundle and Ultimate Bundle policies:
| Selected Excess | Standard Excess | Additional Early Claim Excess | Maximum Excess Payable |
|---|---|---|---|
| £150 | £150 | £50 | £200 |
| £100 | £100 | £50 | £150 |
| £50 | £50 | £50 | £100 |
Important note: For any claim where the incident occurs within the first 31 days of the initial policy inception date the additional early claims excess is payable in addition to the standard excess as detailed above.
Bundle Gadget Insurance
Bundle & Save!Terms & Conditions apply
You might qualify for our Bundle Cover You could save up to $ by selecting one of our great value gadget insurance bundles. You can cover up to 10 gadgets on one bundle which can include gadgets owned by other family members of any age who permanently live with you at the same address.
Please note:
- The maximum age of any gadget you can cover is 6 months.
- The maximum value of any single gadget can be up to $1500.
- This promotion in no way constitutes advice as to the suitability of the product for your individual demands and needs. Terms and conditions apply, see the policy wording booklet for full T&C's.
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